Privacy Policy
At MahaMart Now, a unit of Mahamaya Traders, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data while you use our grocery delivery service.
1. Information We Collect
When you use MahaMart Now, we may collect the following types of information:
a. Personal Information:
• Name, email address, phone number, and delivery address.
• Payment information such as credit/debit card details or UPI IDs (processed securely by third-party payment gateways).
b. Usage Data:
• Details about your interactions with our app/website, such as browsing behavior, order history, and preferences.
• Device information, including IP address, browser type, and operating system.
c. Location Data:
• Real-time location data to enable accurate delivery services. You can manage location permissions in your device settings.
2. How We Use Your Information
We use the collected data to:
• Process and deliver your orders within 30 minutes.
• Improve your experience by personalizing recommendations and offers.
• Communicate with you regarding order status, promotions, and updates.
• Analyze app/website usage to improve functionality and performance.
• Ensure compliance with legal obligations and resolve disputes.
3. Data Sharing
We do not sell or rent your personal information to third parties. However, we may share your data with:
• Service Providers: Delivery partners, payment processors, and IT service providers for operational purposes.
• Legal Authorities: When required to comply with legal obligations or respond to lawful requests.
4. Data Security
We implement industry-standard security measures to protect your data against unauthorized access, alteration, or disclosure. These include:
• Encryption of sensitive information during transmission.
• Secure storage of payment data through trusted third-party payment gateways.
• Regular audits and updates to maintain robust security.
5. Retention of Data
We retain your personal information as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
6. Your Rights
You have the right to:
• Access and update your personal information.
• Request deletion of your account and associated data, subject to legal obligations.
• Opt out of promotional communications by adjusting your preferences in the app or contacting us directly.
7. Cookies and Tracking Technologies
MahaMart Now uses cookies and similar technologies to:
• Enhance user experience by remembering preferences.
• Analyze app/website traffic and performance.
You can manage or disable cookies through your browser settings, but this may affect certain features.
8. Third-Party Links
Our platform may include links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies.
9. Privacy Policy Updates
MahaMart Now reserves the right to update this Privacy Policy at any time. Changes will be posted on our platform, and we encourage you to review the policy periodically.
10. Contact Us
For questions, concerns, or requests related to your privacy, please contact us at:
Email:[email protected], [email protected]
Phone: 6364708055
Thank you for trusting MahaMart Now. We are committed to delivering convenience while ensuring your data privacy and security.